Thank you for shopping at MotorMaze UK. We want you to have a positive experience with our products and services. Please review our Refund and Return Policy outlined below.

1. Refund Policy for Subscription: Please note that our subscription to featured listings on MotorMaze UK is a digital product and, therefore, is non-refundable. Once the subscription fee has been paid, it cannot be refunded, as it grants immediate access to the benefits associated with the featured listing.

2. Refund Policy for Shop Section: a. Damaged Products: If you receive a damaged product from our shop section, we will gladly offer a refund or replacement. Please contact our customer support team within 2 business days of receiving the damaged product, providing detailed information and supporting evidence (such as photographs). We will assess the situation and arrange for a refund or replacement based on the specific circumstances.

b. Change of Mind or Other Reasons: We do not provide refunds for products purchased from our shop section due to a change of mind or other non-damage-related reasons. We encourage customers to carefully review product descriptions, specifications, and images before making a purchase.

3. Return Process: If you need to return a damaged product, please follow these steps:

• Contact our customer support team within 2 working days of receiving the damaged product, providing relevant details and supporting evidence.
• Our team will guide you through the return process, including providing you with return instructions and a return shipping address (if applicable).
• Please ensure that the product is returned in its original packaging and in the same condition as when it was received.
• Once we receive the returned product and verify the damage, we will initiate the refund or replacement process, as applicable.

Please note that any shipping costs incurred for returning the product due to damage will be covered by MotorMaze UK.

It is essential to understand that this refund and return policy applies only to products purchased from our shop section and does not extend to the subscription fees for featured listings.

If you have any questions or require further assistance regarding our refund and return policy, please contact our customer support team. We are here to help ensure your satisfaction with your MotorMaze UK experience.